INDIANA (21Alive) -- The Better Business Bureau is warning residents about a scam that tricks customers into giving out personal information over the phone.
The thief calls, asking victims to take a survey about their most recent banking experience. Victims report questions like "were you satisfied with your experience" and "will you rake your customer service on a scale of 1-10" but at the end of the call, the thief asks for a social security number.
President of the BBB in Indiana, says to be careful about what information you give out.
"Certainly not a social security number and certainly not something like a pin number," Greg Smitley said. "Something that is supposed to stay confidential, should stay confidential. If you have any questions at all, call the bank."
Smitley says anyone who receives a call about a survey should ask for the name of the company and say you'll call them back. Then, contact the bank to see if it's legitimate.
What are your thoughts CLICK HERE to leave us a "QUESTION OF THE DAY” comment.
© Copyright 2016, A Quincy Media broadcasting station. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.