FORT WAYNE, Ind. (Indiana's NewsCenter) - Fort Wayne’s biggest hotel has closed it's doors.
You may remember our Ryan Elijah first investigated the 255-room Quality Inn back in March and his undercover report unearthed evidence of unsafe conditions like mold and a second floor with no heat but just 2 months ago, the owners showed off improvement they'd made to us.
Still, rumors of the hotel closing down have been circulating for months and today, we caught up with some customers trying to get their money back for rooms they had booked for New Year's Day later this week.
Chris Jutte of Bluffton said, “We had 10 rooms booked for New Year's Eve, and we tried to call after Christmas, and there was no answer, so we stopped in to see what's going on, and it looks like no one's around.”
If you're a customer who booked a room that you'll now not be staying in, hopefully you did so with a credit card.
If so, you stand a good chance of getting your money back.
If you paid some other way, good luck.
So far, no phone calls are being returned and no signs are even posted admitting the hotel is closed.
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