In Your Corner: Mobile Home Park Complaints

By Ryan Elijah

September 17, 2010 Updated Sep 17, 2010 at 9:31 AM EDT

Just under 200 homes make up The Regency Mobile Home Park, off Dunkelberg Road in Fort Wayne. We were invited in by some residents for a first hand look at the living conditions. Along with plenty of empty lots, we also found leftover items from where a home used to be. One site was littered with trash and still has the steps from the prior home. Residents tell us basic repairs aren't being done.

"they're not treating people right, this place is in awful shape", said Pam Renner, a former manager of the property.

Pam Renner was a manager at Regency for nearly 2 years before she was abruptly fired. She says she was told many times that there wasn't money to make repairs. She's also concerned about $100 late fees that some residents can't afford and says roughly two-thirds of the trailers sold don't even have titles.

"one gentleman was given a truck title as his title", said Renner.

Zora Alexander's two kids are among dozens that call Regency home and parents like her are concerned about dangerous items left near where kids play.

"if I would have known 3 years ago that they wouldn't have the title to this trailer and I'd be putting both myself and my children in jeopardy, I would never have moved here.", said Alexander.

The complex is owned by the Colorado based Churchill Group. They told us they would have no comment before we even told them what we were calling about. It turns out they've had similar calls, their Iowa City mobile home park, under the same Regency name is being investigated by the Iowa Attorney General's office. The state has told them to clean up questionable living and financial conditions or they'll do it for them.

That Iowa investigation didn't surprise Pam Renner, she says as manager she was asked to perform mass evictions and turn off water on accounts.

"I was asked to turn the water off on them, until I was told by Neighborhood Code that it wasn't legal and I stopped", said Renner.

Fort Wayne's Neighborhood Code is aware of the conditions and has fined Regency's owners in the past for violations. They say the company seems to be working with them to fix problems.

Since moving a trailer can cost thousands, the residents have few options. But they do have a voice and they're using it, not only to come to us, but they've filed complaints with the Mayor's office and Indiana's Attorney General.

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