City Addresses Pothole Problems (NBC33 VIDEO)

By Eric DeFreeuw - NBC33

December 30, 2013 Updated Dec 30, 2013 at 7:18 PM EDT

FORT WAYNE, Ind. (NBC33) – Mother Nature has been just as damaging as she has been unpredictable, which has been taking its toll on Fort Wayne roadways.

City street crews have been out in full force filling in cracks and holes in the roadways. Just last week in fact, crews patched up 80 potholes.

Potholes happen when moisture seeps into cracks in the road, then expand after freezing, thus popping out parts of the street. To report a hole, simply call 311.

"Call it in and pay attention to where you're at if you are driving and you are on your cell phone,” advises Frank Suarez with City Utilities. “Make sure that you know exactly what the street was, the hundred block, if it's an intersection and let us know what side of the street - that is always very helpful – if it's on the west or the east, which lane if it is a multiple-lane road. Try to be specific about where the location is. And we encourage certainly people to pull over to call."

As of Monday at noon, the street department was up-to-date on filling in potholes. They estimate roughly a 24-hour turnaround from when a hole is reported to when it is filled.

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