Parkview Regional Medical Center Gives Open House Tours

By Rachel Martin

March 4, 2012 Updated Mar 4, 2012 at 6:42 PM EDT

FORT WAYNE, Ind. (Indiana’s NewsCenter) – Patients and members of the community got to tour the new Parkview Regional Medical Center before its grand opening this weekend.

It looks more like a hotel, than a hospital with fine art adorning the walls, cushy chairs in the lobbies and waiting areas, a restaurant-style dining area, and an indoor waterfall. But, Judy Boeger, Senior Vice President of Parkview Health, says that’s the premise behind PRMC.

“Our goal was to make this a very welcoming setting and someplace where people would feel at home,” said Boeger.

The $536 million hospital includes larger emergency rooms, Parkview Heart Institute, and boasts the latest technology with robots, Smart Rooms, advanced imaging systems, and an enhanced trauma area.

The robots are called TUGS. Boeger says with the touch a finger, they allow caregivers more time with patients, not take away jobs.

“One of the things we were looking to do is enhance the services that we offer, and really we’ve added a number of jobs throughout Parkview in order to support this structure,” Boeger said. “This is a way to make us more efficient.”

There are 22 robots, each with their own assigned task. Some TUGS carry patient medications, pick-up and deliver linens, trash, or medical supplies and equipment. The robots are even able to speak to people and call for elevators. The TUGS have sensors and operate wirelessly, and will stop if an object or person is in their path.

Patient rooms are now regarded as “Smart Rooms.” The rooms are more spacious and broken up into three zones for nurses, patients, and families. They’re equipped with tracking devices that allow nurses to be located and signaled when needed. The family zone has a small digital TV and a couch that folds out into a bed. The nurse’s zone has a computer and IV stand that’s mounted on the wall to help keep the floors clear and safe. Patients will rest and enjoy their large digital TV in “Smart Beds.”

“For instance with a nurse who has a real-time locating badge on that tells us where that nurse is all the time, if she leaves the room and that bed is in an unsafe position, it will call the nurse and maintain that steady state of safety,” Boeger said. “We can automatically weigh patients in the bed and it has a pressure-sensitive mattress on top that can prevent bed sores and those kinds of things.”

Jill Wonderly is from Sherwood, Ohio and works for a medical company stationed in Toledo. She says she’s been tracking PRMC’s progress and wanted to check out the new facility.

“It’s such a modern facility. There’s so much more here for the patient,” said Wonderly. “What stuck out to me the most was the patient care capacities with the laptops and monitoring equipment. You don’t have to run room to room to do charting.”

Wonderly says she was very impressed with Parkview. “There’re several new hospitals in Toledo and this one surpasses them.”

Barbara Miller from Fort Wayne agrees. “There’s so much technology and everything here is so up-to-date,” she said. “I think every patient that comes in here will be comfortable.”
Boeger says physicians, nurses, and other caregivers had first-hand in planning the amenities of the hospital. “We actually built operating rooms, exam rooms, and emergency rooms that would flow for the ease of our caregivers. People can see that doctors and nurses had a voice in making this hospital what it is today,” she said.

Boeger says there was an open house Saturday and predicts over 2,000 people will have walked through PRMC by the end of the tours Sunday afternoon. Parkview Regional Medical Center will open March 17 and 7 a.m.

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