Aqua Indiana Under Ivestigation by IURC

By Rachel Martin

July 2, 2012 Updated Jul 2, 2012 at 11:19 PM EDT

FORT WAYNE, Ind. (Indiana’s NewsCenter) – Aqua Indiana will be investigated by the Indiana Utility Regulatory Commission.

Could Aqua Indiana be under investigation? A local Senator says they should be, and sent a letter to the Indiana Utility Regulatory Commission (IURC), requesting such a move.

On Monday, Republican Senate President Pro Tem, David Long of Fort Wayne, wrote what's been described as a "pointed letter" to the IURC saying they should investigate whether Aqua Indiana can handle running a utility on its own.

A couple weeks ago, Aqua lost a significant amount of water pressure. Aqua officials say it was due to a broken pump and water main, and extra demand due to the drought. The company had to connect to Fort Wayne’s water supply in order to meet customer needs. Overall, 1,400 customers, including Long, were affected by the low pressure.

The IURC says they’ve received numerous complaints, including one from a surgery center which had to delay procedures because of it.

Long asks the IURC to determine what really caused the issues, and that Aqua stay connected to Fort Wayne’s water until there is no threat of inadequate supply.

As far as customer rates, Long says they shouldn't have to pay for Aqua's failure, especially since rates have already been raised—twice.

Late Monday afternoon the, IURC responded to Long’s letter. The Commission is demanding that Aqua put in writing that they will not disconnect from Fort Wayne Utilities. They also requested a representative from the company appear before the commission on July 13m to address concerns about water pressure and overall service.

Indiana’s NewsCenter called Aqua Indiana. Officials have no responded as of 5:30 Monday evening.

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