Water Pressure Comes Back to Aqua Indiana Customers

By Maureen Mespell

June 18, 2012 Updated Jun 19, 2012 at 5:12 PM EDT

Fort Wayne, Ind. (Indiana's NewsCenter) -- The water pressure is coming back for Aqua Indiana customers, but the water restrictions continue.

The utility says repairs have been made to a water main break and pump failure. However, due to the high demand on the utility they are still asking customers to conserve.

They do say the utility does have a sufficient supply of water, but the equipment is working overtime to keep up with demand.

A combination of drought, water main break and a pump failure over the weekend has reduced pressure on an already faltering system.

“An 8-inch water main ruptured in the Aboite Meadows neighborhood this weekend, draining a significant amount of water out of storage towers. Our team was also forced to replace a pump that failed after weeks of round-the-clock use,” said Aqua Indiana President Tom Bruns. “This unfortunate sequence of events put extra strain on a system that was already stressed by high demand.”

Bruns goes on to say that there is ample supply of water in Aqua's wells, the network of distribution pipes and pumps are having difficulty maintaining normal pressure.

“We are monitoring the system closely and have even brought in experts to search for any undetected leaks,” explained Bruns. He gave the public credit for helping identify this weekend’s water main break quickly, and asks that customers report any suspected leak, unusual pools of water or areas that appear to be unusually green and moist. Customers can contact Aqua customer service at 877.987.2782.

With near-record temperatures and no significant rain in the forecast, Aqua is urging customers to cooperate with the company’s request to shut off sprinkler systems, avoid washing cars and other non-critical uses of water until further notice.

Aqua will notify customers when they can return to normal water use.

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